FAQ

About Our Store

Where are you located?

You can find us on Main St. in downtown Ann Arbor, about a half a block north of the intersection of Main St. and Liberty. Our address is 211 S Main St, Ann Arbor MI 48014. Learn more about visiting our store.

Is your store wheelchair accessible?

Yes! We maintain wide aisle ways so that our customers can easily maneuver around the shop. Please do not hesitate to contact us regarding any other accessibility concerns.

Do you have a public restroom?

Sorry, no public restroom.

Store Policies

What is your return policy?

Four Directions offers exchange only within 30 days of purchase. You must have the receipt or the credit card used for payment in order to make an exchange. We do not offer returns.

Do you offer gift cards?

Yes – gift cards can be purchased with a minimum balance of $10. Gift cards may be redeemed here at Four Directions, as well as at our other store – Geoscape Rock Shop.

Do you offer shipping?

Yes, we can ship most items.

What payment methods do you accept?

Four Directions accepts all major credit cards (Visa, MasterCard, Discovery, Amex), cash, ApplePay, gift cards, and checks (only for transactions under $50).

Do you offer any discounts?

We occasionally will have special sales, which we will post around the shop and on social media. Some merchandise has special discounts: buy a pendant and get a sterling silver chain 15% off; buy 4 boxes of tumbling grit and get 15% off. Teachers and military personnel (with ID) can receive 10% off.

Will you buy my rocks?

Four Directions does not purchase directly from individual sellers/collectors. We proudly source our material directly from miners and mine owners around the world. Large estate collections may be considered. If you meet this description, please email us photos or set up an appointment to meet with a manager.

Can you identify my stone for me?

We can do our best! Please make an appointment if you plan on coming during the weekend, or if you have a lot you’d like identified. Alternatively, you could send us photos via Facebook or email.

Can you provide more information about the stone I purchased?

The names of your rocks, minerals, fossils, and jewelry will be printed on the receipt. We can also include additional information such as country of origin. By request, we have small handouts with some basic information about each stone. To learn more about the geology and physical properties of each stone, we recommend Mindat.

Inventory

Are your stones natural?

The vast majority of rocks, minerals, and fossils offered by Four Directions are natural, however we do sell a handful of pieces that have been altered. Notable examples would be aura quartz (natural quartz with an electroplating treatment), bismuth crystals (a natural metal, melted and crystallized in a lab), opalite (essentially just glass), heat-treated citrine (amethyst that was baked until its color changes to yellow), and dyed-agate.

Do you sell gold jewelry?

Not currently. The majority of our jewelry is semi-precious stones set in sterling silver. We also have more affordable pieces that are made with just stone (no metal).